About Satmetrix

Satmetrix is the leading provider of cloud-based customer experience software for companies worldwide, and developer of the industry-leading Net Promoter^® methodology with Bain & Company and Fred Reichheld.

Satmetrix applications deliver full process support to help companies reduce customer churn, mobilize loyal promoters, generate more powerful insights and drive customer obsession through accountability. With experience on more than 700 deployments in 40 languages, Satmetrix has the knowledge to accelerate the success of customer experience efforts using Net Promoter.
Visit the Satmetrix website to learn more.

About Netpromoter.com

Netpromoter.com is the official website for the Net Promoter community. Managed by Satmetrix, the goal of this site is to provide a central resource for customer experience knowledge, software, data and best practices. Members are united by a common conviction that delivering a great customer experience is the most profitable (and most ethical) way to grow.