Regional Discussion Groups
Vancouver, BC, Canada
Next Meeting
To be announced.
About the Vancouver Chapter
The first regional Net Promoter discussion group, the Customer Loyalty Exchange Group, has formed in Vancouver. This informal group of customer loyalty professionals gathers every 4-6 weeks to learn from each other’s experiences, share strategies and tactics, and network with others who share common challenges and goals.
Presentations and discussions are focused on Net Promoter tracking and improvements, case study presentations, reviews on interesting and applicable readings, and any other applicable information participants would like to bring to the table.
If you have any questions, please contact the group organizer, Margaret Dron, Senior Manager of Customer Loyalty for Sage Software, at margaret@clegroup.org.
Get Added to the Mailing List
Enter your email on the newsletter sign-up page, click “submit,” and then select “Join the Vancouver regional group mailing list.” If you are already subscribed to the newsletter, after entering your email, you will receive a confirmation email containing a link to update your profile and/or interest categories.
Past Meetings
Date: October 10, 2007
Speaker: John Abraham, General Manager, Net Promoter Programs, Satmetrix
Topic: John Abraham, responsible for the business unit at Satmetrix that runs the Net Promoter online community, conferences, and related offerings, will share the latest updates on the new Net Promoter Certification that is under development and will be launched in January 2008.
