http://netpromoter.typepad.com/.shared/image.html?/photos/uncategorized/dawn_breaking.jpgAs dawn broke on the first day of the much-anticipated NetPromoter Conference, the ultimate question for many was whether we'd awake to snow and ice from a passing storm. Thankfully, the overnight snow flurries left barely a dusting on midtown Manhattan, and gave way to sunny skies if somewhat brisk temperatures. The atmosphere inside the Grand Salon today, however, promises to be quite a bit warmer, as the B2B track will welcome presentations from Dr. Laura Brooks, VP Research and Consulting, Satmetrix; Martyn Christian, VP, Marketing and Content Management, FileNet (an IBM company); and Simon Lyons, Global Head of Marketing & Communication for Aggreko, Plc.