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European Conference Blog 2009

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Lenovo: Happiness is Your Business Model
You're likely to recommend, but will you?
Would You Recommend You?
Life Financial Group: Building a Loyalty Based Business Model in Times of Crisis
IBM: Extending Loyalty to a New Brand
Matching the Rhythm of Your Relationships
Matthias Lüfkens on Social Media at the World Economic Forum
Symantec: Product Development that Gets the Best of Both Worlds
Orange Business Services: Building Strong and More Efficient Client Relationships, One Customer at a Time
Negative Isn't Necessarily Bad - In Fact it Could Be Best in Class

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