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Jeanne Bliss' Blog

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Author		Posts	Feed
	JeanneBliss	12 Posts	View Feed
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Recent Posts

5 Customer Experience Apologies to Grow Your Business
Trader Joe’s: Promoters Buy Houses Near the Stores They Love
Closing the Loop with Detractors
Customer Love When Times Are Tough
Gone but Not Forgotten
Take Your Understanding of Customers Way Beyond Spreadsheets
Setting Net Promoter Goals
The State of Customer "Focus" Around the World: 2007 in Review
Ten Actions for Marketing Hope
Holding Promoter Close

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