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Paul Marsden's Blog

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Recent Posts

Speed Summary: The Ultimate Question 2.0
Social Media and NPS: A Strategy for Retailers
Social Media + Net Promoter = ROI
Social Media / 10 Brands Doing it Right
Purple Cows & Promoters
Web 2.0 and NPS - A Marriage Made in Heaven
Promoters vs. Influencers: Follow the Money
NPS and Advertising: A Message from the President
The Hawthorne Effect: How to Get a Salary Rise with NPS
'Listening Labs' -- Unpacking Core Drivers and Barriers

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