We're excited to announce a Net Promoter Express Workshop in Dubai Wednesday, December 4. The cost for this one-day training is $595.
The 8 hour one day workshop is designed for managers, champions and other key stakeholders who are eager to learn more about Net Promoter in a short period of time or have attended a 3 day certification in the past and want to refresh their understanding of the Net Promoter system.
The workshop provides you with an in-depth overview of Net Promoter best practices. The modules focus on key concepts covering the Net Promoter framework, financial linkage, change management, data credibility, root cause analysis, close loop management and goal setting. The curriculum, developed by Satmetrix and Fred Reichheld, is taught by Satmetrix experts and features real-world case studies from B2B and B2C companies, thought-provoking working sessions with colleagues from other companies.
Why attend this workshop?
- Learn techniques that will help you optimize your Net Promoter program and collect actionable feedback
- Participate effectively in your companies program
- Revisit best practices to review and make improvements to your existing program
- Connect with your peers and collaborate on experienced based learnings
After taking the Net Promoter Express workshop, you will have an opportunity to purchase the self-paced online program at a discount.
Previous attendees have called it "an excellent course" and "one I constantly refer to." And, in a recent survey, 54% said the Net Promoter course helped their career grow.