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Bill_Lee
- Bill_Lee
- Member Since: Jan 24, 2006
- Last Logged In: Feb 2, 2010 3:23 PM
- Location: Dallas, Texas
- Areas of interest: Customer Reference Programs, Customer Communities, Customer Intelligence, Customer Advisory Boards, Metrics for Customer Programs, Gaining Executive Support
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Net Promoter, NPS, and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, and Fred Reichheld.