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Douglas_MacGregor
- Douglas_MacGregor
- Member Since: Nov 28, 2006
- Last Logged In: Jul 8, 2009 11:34 AM
- Location: Johannesburg, South Africa
- Areas of interest: NPS, customer experience management, customer relationships and how to improve them
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Net Promoter, NPS, and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, and Fred Reichheld.
Net Promoter, NPS, and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, and Fred Reichheld.