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FredReichheld
- FredReichheld
- Member Since: Jun 13, 2006
- Last Logged In: Jan 4, 2012 2:35 AM
- Location: Boston, MA
- Areas of interest: customer loyalty and customer retention
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Net Promoter, NPS, and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, and Fred Reichheld.
Net Promoter, NPS, and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, and Fred Reichheld.