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JMerzlak
- JMerzlak
- Member Since: Oct 29, 2010
- Last Logged In: May 17, 2011 9:57 AM
- Location: Ohio
- Areas of interest: Customer Loyalty In Manufacturing Industry
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Net Promoter, NPS, and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, and Fred Reichheld.