|
Citrix Online Uses NPS to Drive Priorities
by LWest
|
online,
tabitha,
dunn,
b2b,
b2c,
customer,
experience,
nps2010,
nyc,
citrix
|
7 months ago
|
|
Satmetrix: Increasing Retention & Repurchasing
by LWest
|
closed,
referral,
cx,
integrated,
deborah,
account,
nps2010,
mangement,
satmetrix,
eastman,
loop,
programs,
b2b,
program
|
7 months ago
|
|
Symantec - Energizing CX
by LWest
|
cx,
experience,
nyc,
customer_loyalty,
b2c,
desirree,
madison-biggs,
customer,
hi-tech,
symantec,
nps2010
|
7 months ago
|
|
The Social Media Effect
by LWest
|
social,
service,
customer,
media,
customer_experience
|
7 months ago
|
|
Think Experience, Not Service
by LWest
|
service,
customer,
experience
|
7 months ago
|
|
B2B and NPS: A Match Made in Heaven
by LWest
|
nps,
methodology,
b2b,
eastman,
sanfrancisco
|
1 year ago
|
|
Golden Rule Behavior
by LWest
|
b2c,
peacock,
paul,
restoration,
baker,
sanfrancisco,
davis,
pdr
|
1 year ago
|
|
Looking Inside with Net Promoter
by LWest
|
melissa,
namiot-mader,
veritude,
abraham,
sanfrancisco,
conference09,
nps,
satmetrix
|
1 year ago
|
|
Employees as the Key to Customer Loyalty
by LWest
|
west,
paces,
sanfrancisco,
magnon,
hotel
|
1 year ago
|
