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Michelle1234
- Michelle1234
- Member Since: Jul 20, 2011
- Last Logged In: Oct 14, 2011 10:04 AM
- Location: Plano, TX
- Areas of interest: Customer Experience Net Promoter Score Social Media Monitoring Unstructured Customer Data Segmentation Innovation
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Net Promoter, NPS, and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, and Fred Reichheld.