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Moderator

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  • Moderator Download vcard
  • Member Since: Jan 11, 2006
  • Last Logged In: Feb 8, 2012 3:17 PM
  • Location: San Mateo, California
  • Areas of interest: The goal of the Net Promoter Community is to be the central resource for sharing Net Promoter knowledge, tools, practices, and solutions.

Recent Activity

Moderator modified Great Ideas for Mature Programs 2 days ago
Moderator modified Merchants and iiNet - Delivering "Awesome" 4 days ago
Moderator modified Carolina Biological - What's the Buzz? Keeping Customers in the Conversation 4 days ago
Moderator modified Zappos - Building a Customer-Focused, Customer-Centric Culture 4 days ago
Moderator modified Zappos - Building a Customer-Focused, Customer-Centric Culture 4 days ago
Moderator modified Lanham Napier of Rackspace discusses fanatical support 4 days ago
Moderator modified Fred Reichheld of Bain & Company discusses Employee Net Promoter 4 days ago
Moderator modified Fred Reichheld of Bain & Company discusses Employee Net Promoter 4 days ago
Moderator modified CenturyLink: Communicating the Big Picture in Small Increments 4 days ago
Moderator modified Philips Healthcare: Aligning Systems and Processes to Enable the Net Promoter Method 5 days ago
Moderator modified Mark Grindeland of TeleTech discusses how to value the social customer 5 days ago
Moderator modified MetLife: The Proof is in the Program 5 days ago
Moderator modified Wayne Peacock of USAA discusses CX in a virtual world 5 days ago
Moderator modified John Abraham of Satmetrix discusses Net Promoter Benchmarks 5 days ago
Moderator modified Rob Markey of Bain & Company discusses Loyalty and Growth 5 days ago
Moderator modified Rob Markey of Bain & Company discusses Loyalty and Growth 5 days ago
Moderator modified Tom Feeney of Safelite AutoGlass discusses NPS 6 days ago
Moderator modified Tom Feeney of Safelite AutoGlass discusses NPS 6 days ago
Moderator modified Stephanie Comfort of CenturyLink discusses a customer-focused brand 6 days ago
Moderator modified Stephanie Comfort of CenturyLink discusses a customer-focused brand 6 days ago
Moderator modified Stephanie Comfort of CenturyLink discusses a customer-focused brand 6 days ago
Moderator modified Richard Owen of Satmetrix discusses Net Promoter in the Social Era 6 days ago
Moderator modified Richard Owen of Satmetrix discusses Net Promoter in the Social Era 6 days ago

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