 |
Lanham Napier of Rackspace discusses fanatical support
by aisling
|
1 year ago
|
|
Fred Reichheld of Bain & Company discusses Employee Net Promoter
by aisling
|
1 year ago
|
|
Mark Grindeland of TeleTech discusses how to value the social customer
by aisling
|
1 year ago
|
|
John Abraham of Satmetrix discusses Net Promoter Benchmarks
by aisling
|
1 year ago
|
|
Wayne Peacock of USAA discusses CX in a virtual world
by aisling
|
1 year ago
|
|
Rob Markey of Bain & Company discusses Loyalty and Growth
by aisling
|
1 year ago
|
|
Tom Feeney of Safelite AutoGlass discusses NPS
by aisling
|
1 year ago
|
|
Stephanie Comfort of CenturyLink discusses a customer-focused brand
by aisling
|
1 year ago
|
|
Richard Owen of Satmetrix discusses Net Promoter in the Social Era
by aisling
|
1 year ago
|
|
Innovation: Point of View track
by aisling
|
2 years ago
|
|
Innovate or Die
by aisling
|
2 years ago
|
|
Getting started with NPS - some tips from Satmetrix
by aisling
|
3 years ago
|
|
Getting started with NPS - the Kronos story
by aisling
|
3 years ago
|
|
Getting started with NPS--FirstService's story
by aisling
|
3 years ago
|
|
The first step is often the hardest
by aisling
|
3 years ago
|
