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davemitz
- davemitz
- Member Since: Apr 9, 2009
- Last Logged In: Feb 7, 2012 9:08 AM
- Location: Austin, Texas
- Areas of interest: Customer Loyalty, Customer Experience, Process Improvement, eCommerce
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Net Promoter, NPS, and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, and Fred Reichheld.