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morgers2010
- morgers2010
- Member Since: Oct 14, 2010
- Last Logged In: Dec 16, 2011 9:12 AM
- Areas of interest: Implementing global NPS programs. Reporting NPS results Industry Best Practices "Operationalizing' NPS Making NPS part of company DNA
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Net Promoter, NPS, and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, and Fred Reichheld.