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pererosales
- pererosales
- Member Since: Jan 22, 2010
- Last Logged In: Dec 26, 2011 1:05 PM
- Location: Barcelona
- Areas of interest: Customer Experience Management, Customer Relationship Management, User Experience Management, Digital Innovation Management, Digital Strategy, Customer & Employee Engagement, Leadership, Human Sigma, Social Networking, Professional Communities, Emotional Design.
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Net Promoter, NPS, and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, and Fred Reichheld.