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w-o-m

Content tagged with w-o-m

Subject Author
Social Media / 10 Brands Doing it Right 3 years ago in Paul Marsden's Blog by PaulMarsden PaulMarsden
You're likely to recommend, but will you? 3 years ago in European Conference Blog 2009 by alainthys alainthys
Matthias Lüfkens on Social Media at the World Economic Forum 3 years ago in European Conference Blog 2009 by alainthys alainthys
NPS Leaders Always Get the Benefit of the Doubt 4 years ago in Richard's and Laura's Blog by RichardOwen RichardOwen
How to Win Customers and Influence Buyers 4 years ago in Richard's and Laura's Blog by RichardOwen RichardOwen
If Word Of Mouth Is Great, How Come Nobody Invests? 4 years ago in Richard's and Laura's Blog by RichardOwen RichardOwen
Driving Product Innovation at Logitech Using Net Promoter 4 years ago in San Francisco Conference Blog 2009 by JohnAbraham JohnAbraham
Improving your NPS Through Online Customer Engagement 4 years ago in San Francisco Conference Blog 2009 by mkirschn mkirschn
Join the Conversation – Earning Trust and Credibility in a Rapidly Changing World Through the Power of Community, Dialogue and Partnership 4 years ago in San Francisco Conference Blog 2009 by JohnAbraham JohnAbraham
How Zappos.com is Transforming Online Shopping by Creating a Culture Powered by Service 4 years ago in San Francisco Conference Blog 2009 by MichelleS MichelleS
Answering the Ultimate Question: How to Ride Out the Recession with Your Customers 4 years ago in San Francisco Conference Blog 2009 by MichelleS MichelleS
Trusting Your Intuition: Using Customer Feedback to Create Experiences that Delight Customers 4 years ago in San Francisco Conference Blog 2009 by JohnAbraham JohnAbraham
Word of Mouth Economics 4 years ago in San Francisco Conference Blog 2009 by MichelleS MichelleS
Improving your Net Promoter Scores Across the Business: 4 years ago in San Francisco Conference Blog 2009 by StevenB StevenB
Zappos.com - If the Shoe Fits 4 years ago in San Francisco Conference Blog 2009 by JohnAbraham JohnAbraham
The Promotional Spiral: Leveraging Promoters for Brand Advocacy 4 years ago in Net Promoter Day Paris Blog 2008 by JohnAbraham JohnAbraham
Net Promoter: financial value and holistic dimension through actual examples 4 years ago in Net Promoter Day Paris Blog 2008 by JohnAbraham JohnAbraham
Investing in Community and NPS to Drive Customer Loyalty 5 years ago in European Conference Blog 2008 by TomKehler
Building Trusted Partnerships that Drive Word of Mouth 5 years ago in European Conference Blog 2008 by DebEastman DebEastman
Word of Mouth: Show Me the Money! 5 years ago in European Conference Blog 2008 by PaulMarsden PaulMarsden

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