Premium Member Exclusive
Accelerate Your Success
Save $400 off UNITE: 10th Annual Net Promoter Conference
Gain Insights and Training to Drive Profits
  EBOOK

Real-Time NPS

How Waveless Surveys Future-Proof Your Customer Experience Data

  Benchmarks
2016

B2C NPS Benchmarks

Filter, Explore, Compete

 

Interactive Data Puts You in Control
  ONLINE CERTIFICATION

Get Certified,
Get Ahead

Learn the Skills to Manage a
World-Class Net Promoter Program

 

Get Certified

Get Your NPS
in Under 7 Days

With NPX™ NOW
Free Trial

  Community

Ask & Answer Anything Net Promoter

  presentation

Tracking Net Promoter

15 Years of Data Insights

  ARTICLE

Interactive NPS Benchmarks

Get 2016 B2C Results at a Glance

  ebook

Using Customer Data Strategically to Sustain and Nurture Growth

See RagingWire’s Success Story

  CUSTOMER STORY

How Smart NPS Goal Setting
Inspires Worldwide Excellence

See Arval’s Success Story

  CUSTOMER STORY

Enhancing Customer Experience
With Actionable Intelligence

See Masergy’s Success Story

Gain Insights and Training to Drive Profits Now  
Upgrade Today
Gain Insights and Training to Drive Profits Now  
Become a Member