NPX

A New Home for NPS Benchmarks and Academy Courses

Same Great Expertise, Fresh Location

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Looking for Your Premium Membership Login?

Your Net Promoter Network membership has been transformed into a user license for Satmetrix NPX. It’s the new way to access the NPS Benchmarks and Academy you’ve enjoyed as part of your Premium membership in the Net Promoter Network.
 
Check your email for instructions on how to update your info and log in! You will need the personalized URL included in that email. If you are an existing NPX customer, contact your account executive.
 
In addition to your valuable benchmark reports and training courses, NPX will give you access to software capabilities that will help you automate many customer experience management tasks. Use or explore as you choose – you can create and send surveys using our best-practice templates, use our curated selection of charts, and set up closed loop processes.
 

Still Need Help?

If you have a Premium membership and can’t find the email sent this week to the email address you use to log in, use the “Contact Support” button at right for assistance.