Real-Time NPS

How Waveless Surveys Future-Proof Your Customer Experience Data

inline_image_waveless_1024
 

Real-Time NPS for Deeper Insight

If you’re still taking a periodic measure of your Net Promoter Score, you’ve put your customer experience program at a disadvantage. To get the most accurate measure of your customers’ experience, you need real-time NPS. For that, you need waveless surveys. Download our ebook to learn:
 

  • How real-time NPS and waveless surveys deliver superior insight into the customer experience
  • The power of real-time NPS to drive employee engagement with your customer experience program
  • What it takes to future-proof your customer experience data with this emerging best-practice

 

Simple Steps for Real-Time NPS

Find out what you’ll need from your customer experience management software and related technology to capture real-time NPS and deliver it to your organization.

<script src="//app-e.marketo.com/js/forms2/js/forms2.min.js"></script><!-- [et_pb_line_break_holder] --><script>MktoForms2.loadForm("//app-e.marketo.com", "338-EJP-431", 10872, function(form) {<!-- [et_pb_line_break_holder] --> form.vals({"sMXOriginatingWebProperty":"Net Promoter"});<!-- [et_pb_line_break_holder] --> form.onSuccess(function(values, followUpUrl) {<!-- [et_pb_line_break_holder] --> // Get the form's jQuery element and hide it<!-- [et_pb_line_break_holder] --> form.getFormElem().html('<div class="submitted-message"> Thank you.<br><br>Please click on the button below to download our Ebook on Real-Time NPS and Waveless Surveys.<br><br><a href="http://info.nice.com/rs/338-EJP-431/images/Satmetrix-ebook-real-time-NPS-waveless-surveys-080816 - Real-Time NPS.pdf" class="button-active md" id="book" target="_blank">Download Now</a></div>');<!-- [et_pb_line_break_holder] --> // Return false to prevent the submission handler from taking the lead to the follow up url<!-- [et_pb_line_break_holder] --> return false;<!-- [et_pb_line_break_holder] --> });<!-- [et_pb_line_break_holder] -->});</script>