Targeted Tracks and Training for
Credit Union Professionals at UNITE
10th Annual Net Promoter Conference Has Speakers & Training Just for You
Certification Just for You
Customer experience smarts and credit union know-how – get the best of both at UNITE, the 10th Annual Net Promoter Conference, May 2-6. Join us for inspiration, expertise, and hands-on learning at this customer experience event from NICE Satmetrix, the co-developer of the Net Promoter discipline.
While you’re there, take a special Net Promoter Certification course, with lead instructor Rebecca Secor, CXO of Member Loyalty Group. Earn the sought-after designation of Certified Net Promoter Associate, with course materials that draw on case studies and examples exclusively from credit unions. You will:
- Learn how to structure an effective Net Promoter program
- Tackle pressing program challenges with expert guidance
- Distinguish yourself as an expert in customer experience
Groundbreaking Expertise, Industry Knowledge
For credit union professionals, the conference offers exclusive sessions and events just for those in the field, plus full access to the general sessions. Credit union events feature speakers chosen by NICE Satmetrix partner Member Loyalty Group, for insights and case studies sure to be right up your alley.
General sessions are open to you, too. Speakers and workshops will provide inspiring and practical guidance on topics like:
- Tapping customer emotions to drive business improvement
- Differentiating yourself through customer experience
- Using customer journey mapping to increase promoters
- Learning to replicate the successes of other organizations