CONFERENCE

Couples therapy (How to avoid divorce – from your customers of course)

Maurice FitzGerald, Vice President of Customer Experience, HP Software

 

 
About Maurice FitzGerald

Maurice was appointed to lead Customer Experience for HP Software in 2014. He moves to this position from HP Autonomy where he led Customer Advocacy. Before moving to HP Autonomy in 2012, Maurice was Chief of Staff for the HP EMEA Leadership Team for six years and managed customer experience for HP’s EMEA Enterprise Business. He held a variety of leadership positions in HP, Compaq, Digital Equipment Corporation and in the clothing industry.
 
Maurice earned a bachelor’s degree in Industrial Engineering from the National University of Ireland and has completed the INSEAD International Advanced Management Program, courses at Columbia University, and the Kellogg School of Management. He lives with his wife and two daughters near Geneva, Switzerland.

 

[ssba]

  academy
Develop a roadmap to integrate NPS2 methodologies in your company.
PREMIUM

4hrs