It’s a Case Study on our customer service with two distinct sections: Firstly, to inform the audience on our achievements in the terms of customer service. Secondly, to look at the main drivers that underpinned those achievements.
 
About Louise Niemann

Louise joined The City Bin Co. in 2013 and is a results-driven executive with a track record of successfully delivering strategic projects and driving profitable growth in developed and emerging markets. Louise has multinational and SME experience, spanningacross a wide range of industry sectors, including FinancialServices, Retail, and Medical Devices. Louise trained and qualifiedas a Chartered Accountant at Deloitte and worked within Financialand Business Development functions at JP Morgan, New LookPLC and the Capita Plc group. She gained the above experienceliving and working in South Africa, UK, Belgium, Turkey andIreland. Louise holds an MBA at London Business School.

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