The 2016 B2C NPS Benchmarks: Data Meets Software

Get an overview of the latest NICE Satmetrix Net Promoter Benchmarks and get expert insight into the story behind the data. Maneesh Agarwal from the NICE Satmetrix research and development and COO Brian Curry team will offer key insights and developments across major sectors, industries, geographies, and brands.
 

See how to access and use the latest version the 2016 B2C Benchmarks, which will be available on the Net Promoter Network. Premium members will have online access to interactive reports that make use of charts house in NICE Satmetrix NPX, which enables real-time filtering and customization of charts and reports.
 

NICE Satmetrix Net Promoter Benchmarks make use of over 17 million data points collected over 15 years of study. These interactive reports cover over 200 brands and include feedback from over 50 thousand individuals.