Workshop: NPS Benchmarks
Dig into the Latest NICE Satmetrix NPS Benchmark Data
NICE Satmetrix has been the leader in providing NPS Benchmark insights for more than 15 years. Our data set for consumer reports represents 40,000 consumers and 330 brands, while our B2B reports included data from 484,412 individuals in 45 countries. Join NICE Satmetrix experts including our Head of Data Science, Brendan Rocks, for an examination of the latest NICE Satmetrix NPS benchmark data, including: NPS industry trends over time, the demographic factors that affect the score, and examples of how customer experience can disrupt the marketplace.